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SERVICES
With high quality, we provide services from small corrections to large scale and high criticality implementations.
We provide Smart Hands assistance with a remote Data Center engineer to the end-user.
We have a highly qualified team and prepared with the necessary tools for various services.
For eventual activities, we also have a remote team for support during requested activities.
Datacenter Smart Hands
We offer all the specialized technical support in case of emergency in the infrastructure of your company's Data Centers.
Datacenter Break&fix
Troubleshoot hardware, software, and network issues and provide break/fix resolution or escalation.
Work collaboratively with remore team.
Storage Disk Replace
Remotion and replacement hard drives, controllers and other peripherals such as pen-drives, without interrupting their use or turning them off.
Deskside Smart Hands
24-hour personal operational support service for remote management, installation and equipment troubleshooting.
Deskside Break&fix
Troubleshooting hardware parts and replacement. Also preparation of backup machine if necessary
Relocation
Safely and quickly move, reassemble and recommission your surface preparation machine to the new location, reducing your downtime and ensuring that you are back in production as quickly as possible.
Dedicated Engineer (Outsource)
Analyzes processes for outsourcing, according to the company's needs, improves services and monitors activities and results in order to achieve better performance.
Site Move
Removal of equipment maintaining its integrity and organization and installation at a new address following organization rules.
Link Activation
Link installation service, cabling identification and link redundancy.
Hardware Upgrade
Upgrading hardware cam improve work efficiency, enhancing system performance and procutivity.
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